Privacy policy Rakvere Linnavalitsus collects, stores, publishes, transmits and stores customer data in accordance with the laws of the Republic of Estonia and the European Union legislation for the best service of clients and for the performance of contractual relations. All personal information provided while making a purchase in the online booking are confidential and are treated by the requirements of the law of personal information. Rakvere Linnavalitsus has the right to collect personal information provided by the Client. Rakvere Linnavalitsus does not give out personal information to third parties without the consent from the customer, except in cases provided by law. Personal data is processed by the information as prompted by the Client placing the booking (first and last name, e-mail address and telephone number). Sensitive card data is securely stored by Makecommerce (https://makecommerce.net) and never shared with merchants or 3rd parties when you pay. Maksekeskus AS is a PCI-DSS compliant payment service provider, processing Visa and MasterCard payments for merchants based in the EU. Card details are only stored via a secure SSL connection and never shared with merchants or 3rd parties. In order to return the amount paid by the Client considering the terms and conditions of cancellation, modification or refund, Rakvere Linnavalitsus will use secure platform of Maksekeskus. Rakvere Linnavalitsus is the provider of the booking engine and has the right to forward customer`s personal data to Rakvere Linnavalitsus authorized data controller with the aim to efficiently use the collected data for providing the best service to the client. Rakvere Linnavalitsus is responsible for the activities of authorized data controller and data controller complies fully with the Rakvere Linnavalitsus principles of processing personal information. Authorized controller is Rakvere Linnavalitsus Collecting non-personal data – we also collect non-personal data can not be directly linked to one specific person (browser versioon, language preference, location, time spent on the page, etc.) and we treat it as a generalized customer behavior in the booking engine of Rakvere Linnavalitsus. Aggregated data is used for upgrading the service/product of the booking engine. Rakvere Linnavalitsus (provider and system administrator of the booking engine) and Rakvere Linnavalitsus keep personal data in their databases for the handling of the regular customer data and the customer has the right at any time to access his/her personal data and information about the actions performed by him/her. Customer has the right at any time to demand corrections in his/her personal data if the data has changed or is inaccurate for some other reason. To modify/add or remove data, please contact Rakvere Linnavalitsus by e-mail info@rakverespordikeskus.ee. Terms and conditions of privacy policy - by using the booking engine, you are familiar with and agree to these principles and conditions. We reserve the right to change the general terms and conditions of the Privacy Policy, as appropriate, by informing it on Rakvere Linnavalitsus website. For any questions or concerns regarding privacy policy or data processing, please contact us by e-mail info@rakverespordikeskus.ee.